Delete your account

How it works

When you request deletion we email a confirmation link to your registered address. Nothing is deleted until you open that link — it is what stops someone with brief access to your phone from erasing your account.

Once you confirm, deletion is immediate and permanent. There is no grace period and no way to restore the account afterwards.

What is deleted

• Your login, profile, and contact details.
• Saved addresses, payment preferences, and app settings.
• Loyalty point balances, which cannot be restored or transferred.
• Chat messages and support history tied to your account.
• For riders: your uploaded licence, vehicle documents, and ID photographs.
• Reviews you have written stay visible to other shoppers, with your name removed.

What we have to keep

Philippine tax and accounting law requires us to retain records of completed transactions for 10 years. We keep those records with your name, phone number, and delivery address removed, so what remains is the sale rather than the person.

Nothing else survives deletion, and retained records are never used to contact you or to rebuild a profile.

If you cannot sign in

Email support@sukiperks.com from the address on the account and tell us which app it is for. We verify ownership before acting on the request, and we respond within 30 days as the Data Privacy Act requires.

For the full detail on what each app collects, see our privacy policies.